Has your insurance claim been delayed, Rejected or underpaid?
We deliver better claim outcomes, for you
… and you’ll only pay us if we do.
How We Help
Expert Support for Genuine Insurance Claims
We aren’t lawyers or loss adjusters. We’re claim advocates, insurance industry and claims experts with a passion for helping everyday Australians when the system falls short.
Having seen insurer’s common mistakes and the unfair outcomes that customers accept, we bring this knowledge and experience to your claim, making sure you don’t settle for less than what you’re owed.
We do this by:
- Reviewing your insurer’s management of the claim
- Navigating delays by driving practical next steps
- Challenging unfair decisions and flawed evidence
- Holding your insurer accountable to their policy wording, code and the law
- Identifying missing scope items, low offers, and overlooked policy benefits
- Helping gather expert evidence to strengthen your case
- Pursuing compensation for delays and distress
- Lodging formal complaints to drive fair responses
- Escalating (including to AFCA) when needed
- Negotiating fair settlements, in cash or repairs
- Explaining your rights and options clearly at every stage
Claims We Help With
Insurance Claim Support for a Range of Needs
Our services cover a wide variety of personal and business insurance claims. Whether your claim has been delayed, denied, underpaid or mishandled, we are here to guide you through the process with clarity and confidence.
Why Choose Claimhouse?
Standing With You When Your Claim Gets Messy
Some insurance claims can be stressful, confusing, and slow. At worst, it can feel like you’re up against a system which is incapable of getting it right.
Claimhouse was built to change that, providing everyday Australians access to support, compassion, clear advice, and practical strategies. Having worked for insurers, we bring this experience to you, with structured guidance, strategies, and a focus on what matters:
Getting your claim resolved and your life back on track.
Whether your claim is denied, underpaid, or stuck in endless back-and-forth, Claimhouse gives you a clearer path and the support needed to keep your claim moving forwards.
- Industry expertise
- Clear strategies
- Detailed analysis
- Insurer accountability
- Compassion and care
- Outcome-focused services
- Regular communication
- Get your life back
FAQ
Frequently Asked Questions
Testimonials
What people say about us
Our sole focus is improving your claim outcome. But don’t trust us, trust those we’ve helped.
"Christian has been amazing to deal with, highly recommended for his service and thanks for all your help with our claim."
"I contacted Christian regarding a claim, and he was very thorough at going through the information and gave me good sound advice on what to do. I would highly recommend using Claimhouse for any professional help. I can’t thank you enough for your help Christian and your prompt response"
"I recently had some problems regarding a settlement offer at my unit. Christian stepped in to help me. He gave me great advice and took the time with back-and-forth emails, as well as conversations on the phone regarding this matter. He went through all the necessary contingency plans to achieve the most appropriate settlement offer for me. I had no hesitation in asking for Christian’s advice"
"Very helpful and knowledgeable in the complexities of insurance. I would recommend Claimhouse"
Let’s talk about your insurance claim
Whether you need advice, support, or a second opinion, we’re here to help you understand your options and move your claim forward.
You can contact us using our enquiry form (to the right), or by calling or emailing us.
What happens Next?
Your Claim Journey Starts Here
Once you submit an enquiry, we review your claim and let you know if and how we can help. At every stage, it’s completely up to you. No commitment, just open and honest discussions about your claim and situation.
01
Review
We'll review your claim, requesting further documentation if needed, and provide you our initial thoughts.
02
Consultation
If we think we may be able to help, we'll book a call to learn more about your claim and to introduce ourselves.
03
Offer
If we still think we can help, we'll offer you one (or more) of our services appropriate to your circumstances.
04
Decision
You review our offer and decide whether you want to go ahead with our services. No pressure, the decision is yours.
"Christian has been professional, patient and very helpful. I have no hesitation recommending him to others"